Frequently Asked Questions That Could Be Relevant for You
Our group buy service is tailored for Graphic Designers, freelancers, Web designers, Editors, bloggers and marketers. It is not recommended for big agencies due to the limited availability and capacity of our tools. We strive to make our service accessible and affordable to individual users.
General
Account Related
Support
How would I get access?
We have provided a video tutorial with step‑by‑step instructions. In addition, our live chat support will be available to assist you.
Do you offer Refund?
We only refund if our tools do not work for more than 48 hours. Before purchasing, make sure to clear everything with Live Chat. See our Refund Policy.
What is your Account Activation Process?
You will get instant access after payment.
Can I use Proxy/VPN IPs?
No, you cannot access via proxies or RDPs. It may result in a permanent ban.