Refund Policy

At Artifixtools.com, we value your satisfaction with our services. However, due to the nature of digital products and shared memberships, we maintain a strict refund policy to protect our business. Please read this policy carefully before purchasing a membership.

1. No Refunds for Active Memberships

Once a membership is actively used, refunds are not provided. By using any tools or services under your membership, you acknowledge and agree that the membership is considered "used", and no refunds will be granted in these cases. Refunds will not be issued in the following cases:

• Accidental purchases.
• Change of mind.
• Inability to use the service due to device incompatibility or user-related factors.

2. Refunds for Tool Downtime

We work hard to ensure that all tools and services are available and functioning as expected. However, in rare cases where a tool marked as Stable is down for an extended period, users may be eligible for a refund.

Conditions for refund under this scenario:

• If a tool marked Stable is non-operational for more than 72 hours consecutively, and our support team cannot resolve the issue or provide an alternative, you may be eligible for a refund.
• This applies only to tools marked as Stable on the Artifixtools dashboard. Tools marked as Unstable or Down do not qualify.

3. Refund Process

• Refund approval depends on meeting the above criteria.
• Processing time: 3–7 business days (depending on the payment gateway and your bank).
• Refunds will be issued to the original payment method used.
• You will receive a confirmation email once the refund is initiated.
• Refund delays caused by external banks or payment providers are beyond our control.

4. No Refunds for Usage Limits or Sharing Restrictions

Our services involve shared access and come with certain usage limitations such as:

• Daily download caps or credits.
• Shared usage across multiple users.
• Temporary service interruptions not exceeding 72 hours for stable tools.

5. No Refunds for Accidental Purchases or Ineligibility

• Accidental or duplicate membership purchases.
• Misunderstanding of membership features.
• Failure to meet device or technical requirements.

6. Refund Requests and Eligibility

To request a refund (if eligible):

• Email us at globalbasid@gmail.com or artifixtools7047@gmail.com with the subject line: Refund Request.
• Include detailed issue information (tool name, downtime dates, payment receipt).
• Our support team will evaluate within 3 business days and inform you of the decision.

⚠️ Refund approval is solely at our discretion, based on the above terms.

Refund Credit Timeline: Once approved, it may take 5–7 business days to reflect in your account. For assistance, contact us with the Refund Transaction ID.

7. Cancellations and Membership Expiry

• No auto-renewals are applied.
• Membership ends automatically on expiry.
• To continue, simply purchase a new plan.

8. Contact Information